Boosting Engagement: Lands’ End Mystery Sale Success

Horizon Interactive Awards, Gold Winner

THE ASK

Optimize performance and improve campaign click-rates after Apple’s Mail Privacy Protection resulted in a 45% feature penetration and impacted open data reporting across their mailable universe.

THE SOLUTION

Start with a single campaign, delivering a refreshed gamification approach on industry best practices—plus, a new style, tone, and voice to accompany the brand's Mystery Sale promotion.

Lands’ End recorded a 28% increase in Revenue per Email, plus statistically significant lift across all performance indicators.

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